- GENERAL INFORMATION AND DISCLAIMER
The use of the website www.heritagetravelservices (hereinafter referred to as the “Website”), offered by HTP- Unipessoal, Lda, a company duly incorporated pursuant to the laws of Portugal, with registered office at Av. Sá da Bandeira, 115 – 7º B-3000-351 Coimbra (Portugal), assigned Portuguese Tax Identification Code (CIF) 514916770 and recorded in the Companies Registry of Coimbra, with the share capital of € 25,000, with RNAVT No. 7927 (hereinafter referred to as “HTP-Unipessoal, Lda”), implies in all cases the collection of certain information about its customers and service users.
Unless stated otherwise, HTP-Unipessoal, Lda is the controller of the personal data collected by means of this Website.
For any query, request or clarification regarding the processing of your personal data, you may contact the email and post addresses provided as follows: Av. Sá da Bandeira, 115 – 7º B, 3000-351 Coimbra, or firstname.lastname@example.org.
- THE PERSONAL DATA SUBJECT TO PROCESSING
For the purpose of rendering the services offered, HTP-Unipessoal, Lda will process the following personal data:
- Any initial data you voluntarily provide to us in your application to be registered as a user of the Website, your request for information from our company, your request to subscribe to our newsletter or your request to obtain the services offered by HTP-Unipessoal, Lda. In each form, we will clearly and precisely specify which data you must provide on a mandatory basis to proceed with the application, request or service request you submit to us from time to time.
- Any data that are generated or exchanged with you after your initial application in order to fulfil such initial application.
- Any personal data you provide through a social network for the purpose of managing your application. These data depend on the privacy settings of each user, the use each user makes of the social network and the own privacy policies of the social network in question.
The Web Users guarantee the authenticity and truthfulness of all data provided through the Website and must update any information provided to HTP-Unipessoal, Lda so that it matches the real and current situation at all times. The Web Users shall be held liable for any false or inaccurate statement and any damages this may cause to HTP-Unipessoal, Lda or any third parties.
- USE OF PERSONAL DATA
The personal data provided to HTP-Unipessoal, Lda will be used to process and manage requests made by the Web Users to HTP-Unipessoal, Lda k at any time, regardless of whether these are for information, registration or obtaining the services offered by the company. HTP-Unipessoal, Lda may also use personal data for the following purposes:
- Managing and controlling the Web Users’ transactions and offering services purchased by them through the Website,
- managing and controlling compliance by the Web Users with the terms and conditions of our Website and their accounts,
- managing and controlling their user account on the Website,sending, including by electronic means, promotional information about the products and services offered by HTP-Unipessoal, Lda similar to those included in the requests received from its customers and/or Web Users,, S.L.U, in accordance with Portuguese Law n.o 7/2004 de 7 de Janeiro of Electronic Commerce.
- only where you EXPRESSLY CONSENT to this, sending notices and information, including by electronic means, about promotional offers related to the goods and services marketed or offered by HTP-Unipessoal, Lda partners or collaborating companies or by any third party, providing such information relates to services similar or related to those rendered by HTP-Unipessoal, Lda
- AUTHORISATION FOR THE DATA PROCESSING
HTP-Unipessoal, Lda is authorised to process your data for the purpose of managing and processing requests by Web Users as this is necessary for HTP-Unipessoal, Lda to fulfil its contractual obligations in relation with such requests.
Regarding the dispatch of promotional information about products and services similar in nature to those requested or purchased by the Web Users, such processing is in the legitimate interest of HTP-Unipessoal, Lda, which is expressly acknowledged by the data protection regulations and is expressly authorised in the regulations on information society services. Web Users may, now or at any other time, object to receiving commercial notices about HTP-Unipessoal, Lda products and services by sending an email message to email@example.com
Promotional information about products and services offered by partners, collaborating companies or third parties, which relate to services that are similar or related to those rendered by HTP-Unipessoal, Lda, will only be sent if you have EXPRESSLY CONSENTED to such processing. If you consent to receiving such notices, your consent includes for our company to create a personal profile about you in order to send you customised information about products and/or services tailored to such profile. The personal profile will be created based on the preferences you communicate to us throughout your relationship with HTP-Unipessoal, Lda your different interactions and exchanges of information with our company and the information available on the Internet and social networks in accordance with your privacy settings.
The processing of your personal data for the purpose of sending promotional notices about the aforementioned products and services offered by third parties is authorised by the most recent consent granted by you. If you would like us to stop sending you these kinds of notices, you may revoke your consent at any time by sending a request for the attention of the Data Protection Officer to the specified post or email addresses. Such revocation shall not affect the lawfulness of the processing carried out prior to the revocation and may mean that HTP-Unipessoal, Lda will be unable to process or fulfil your request or that that request is affected by such revocation.
HTP-Unipessoal, Lda hereby informs you that is not allowed for users under 18 years old to log in this Website.
- DATA DISCLOSURES, INTERNATIONAL TRANSFERS AND AUTOMATED DECISION-MAKING
HTP-Unipessoal, Lda does not disclose data to third parties without first obtaining your consent, except where necessary to fulfil the legal and contractual obligations to which HTP-Unipessoal, Lda is subject at any time due to its nature and business and/or to comply with the requests made by Web Users, such as travel agencies, airlines, hotel companies, car rental companies and other companies related to the services HTP-Unipessoal, Lda renders to its users.
In this respect, HTP-Unipessoal, Lda hereby informs you that your data may be disclosed to service providers with whom HTP-Unipessoal, Lda has signed the relevant agreements pursuant to the applicable regulations.
HTP-Unipessoal, Lda uses services rendered by technology providers located in countries that do not have regulations equivalent to the European regulations. Its use of these services meets all the requirements set by the data protection regulations, with the guarantees and safeguards required to protect your privacy being applied to transfers of your data.
For more information about how your privacy is guaranteed, you may contact the Data Protection Officer through the specified post and email addresses.
HTP-Unipessoal, Lda does not adopt any decisions that could affect you in a significant manner based solely on automated processing of your data. All decision-making processes of our company related to your requests, services, queries or purchases are conducted with the involvement of a human being.
- STORAGE PERIOD
The Web Users’ personal data will be kept for as long as their relationship with HTP-Unipessoal, Lda continues. After the relationship with the Web User has ended, HTP-Unipessoal, Lda will keep the Web User’s data for the legal statutes of limitations applicable to each processing, up to a maximum term of five (5) years after the relationship with the Web User has ended. In such case, the data will only be processed to demonstrate that we have fulfilled our legal or contractual obligations. Once such statutes of limitations have ended, their data will be deleted or, alternatively, anonymised.
- SECURITY AND CONFIDENTIALITY MEASURES APPLIED TO THE DATA
HTP-Unipessoal, Lda has implemented and maintains administrative, technical and organisational measures appropriate to the kind of data it collects and subject to the terms and conditions set out in the applicable data protection regulations for the purpose of protecting the personal information provided to HTP-Unipessoal, Lda against unauthorised or unlawful access and accidental loss, damage, alteration or destruction of data. Only authorised staff may access the personal information and they may only do so for the permitted business purposes. Notwithstanding the foregoing, criminal acts may be committed by third parties even where HTP-Unipessoal, Lda uses all the means at its disposal to prevent such acts.
Despite this, the user is responsible for suitably protecting any codes and passwords provided for access and prevent them from being used or accessed by unauthorised third parties. HTP-Unipessoal, Lda cannot be held liable for any inappropriate use of the user name and password carried out by any user.
- EXERCISING YOUR RIGHTS
You may exercise your rights to withdraw any consent you granted, to access, rectification, erasure, portability, restriction and/or objection to the processing of your personal data at any time and free of charge by sending a notice to our Data Protection Officer to the post and email addresses specified below: HTP-Unipessoal, Av. Sá da Bandeira, 115 – 7º B, 3000-351 Coimbra, ou firstname.lastname@example.org.
- APPLICABLE LAW AND COMPETENT JURISDICTION